Privacy Policy

This Privacy Policy explains how "DMV Practice Test" LLC, Reg.No:40203264648, and its affiliates (collectively referred to throughout as "DMV Practice Test" LLC, “we”, “us” , “our” or any other brand or app names), offers a variety of products and services, including the applications, content and other technology products and services; our e-commerce websites and applications; and all other current and future digital products and service offerings we make available, including any products and services provided in collaboration with our partners (collectively, the “Services”). This Privacy Policy may change from time to time. If we make changes, we will inform you about this with notification.

Processing of Data

This data protection notice has been created in line with the GDPR (General Data Protection Regulation).

This article explains how we collect and process your personal information. It also outlines how we handle any details you provide to us when we offer our services, including:

• DMV Practice Test services for the United States of America
• Driving Theory Test services for Great Britain

This notice sets out the basis on which we collect any personal information relating to you, or that you provide to us. This is information that you provide to us in relation to us providing you with our services.

Information that you give to us

The personal information you may provide through the Service or otherwise communicate to us includes:

• Identity data, such as, first name, last name
• Contact data, such as, email address
• Participate in interactive features
• Request customer support
• Contact information (your name and email address).

Other information. We may collect other information about you that is not specifically listed here and will use it in accordance with this Privacy Policy.

Information automatically collected

• Log information: it is the type of your browser, app version, your IP address.
• Device Information: we collect information about the device you use to access our Services, including the hardware model, device operating system and mobile network information.

Information collected from third parties

We may collect your information from third parties. We may add this information to the information we have already collected about you, and we will handle it in accordance with this Privacy Policy.

Sensitive personal information

We DO NOT collect any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin; political opinions, religion or other beliefs; criminal background or union membership), through the Service or otherwise, but if you provide it to us, you must consent to our use of this information as described in this Privacy Policy.

Chatbot (iLuma)

• When you use our AI-powered chatbot, “iLuma,” we may process the text you enter in order to generate a response.
• We do not require you to create an account to use the chatbot, and we do not link chatbot interactions to your identity.
• Inputs you provide to the chatbot are processed in real time to generate responses. Conversation history and chatbot outputs may be retained for up to 12 months for the limited purposes of analyzing service quality and improving the performance of the chatbot. These records are not shared with third parties and are used exclusively within our company. All records are stored anonymously and are not linked to individual users.
• You should not share any sensitive or personal information (such as financial, health, or identification details) with iLuma. The chatbot is intended only as a study and learning support tool.

Use of information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

• To operate the Service and to provide correct content.
• To provide, maintain, operate and improve the Service;
• To send you announcements, promo offers, updates, notifications, security alerts, and support and other administrative messages;
• Communicate with you about services and events in which you participate;
• To understand your needs and monitor trends and activities in connection with our Services;
• To respond to your requests, questions and feedback related to the Service.

For research and development

We analyze the use of the Service to study trends and users' movements around the Service, gather demographic information about our user base, improve the Service and develop new products and services.

To send you marketing communications

We may send you marketing communications, but you may opt out of receiving them.

To create anonymous data

We may create aggregated and other anonymous data from our users' information. We make personal information into anonymous data by removing information that makes the data personally identifiable. We may use this anonymous data and share it with third parties to understand and improve the Service, promote our business and for other lawful business purposes.

For compliance, fraud prevention and safety

We may use your personal information and share it with government officials, law enforcement or private parties, as we believe appropriate to:

• protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims);
• protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity;
• comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; and
• where permitted by law in connection with a legal investigation.

With your consent

In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

How We Share your Personal Information

We share your personal information with companies and contractors that perform services for us, including email service providers, fraud prevention vendors and other service providers.

Affiliates

We may share your personal information with parent companies, subsidiaries and affiliates for use consistent with this Privacy Policy.

Service providers

We may share your personal information with third party companies and individuals as needed for them to provide us with services that help us provide the Service or support our business activities (such as website analytics, email delivery, marketing/advertising, IT providers, technical support, and legal and other professional advice). We authorize these third parties to access your personal information to the extent reasonably necessary for them to provide their services.

For compliance, fraud prevention and safety

We may share your personal information for the compliance, fraud prevention and safety purposes described above.

Opt-out of marketing

You may opt-out of marketing-related emails by following the unsubscribe instructions in the email. You may continue to receive Service-related and other non-marketing emails. Opting out of emails or other communications related to contests or promotions may terminate your eligibility to participate in those contests or promotions. Be sure to check the relevant contest or promotion rules before you opt-out.

Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals.

Security of Data

Your data security is important to us but you must remember that the methods of transmission over the Internet or methods of electronic storage is not completely secure. We endeavor to use commercially acceptable methods to protect your Personal Data, but we cannot guarantee its absolute security.

Purchasing Data

We sell our mobile application and any associated in-app features through the Apple AppStore and Google Play Market. Your transaction is with Apple or Google, not with us. We receive no information about your purchase or you.

How to Cancel a Subscription

For Android:

You can cancel your subscription anytime you like by following Google Play Market instructions: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DDesktop&hl=en-GB

For iOS:

You can cancel your subscription anytime you like by following App Store instructions: https://support.apple.com/en-us/HT202039

Retention of Your Personal Data

We do not collect, store, use, save, or have access to any of your personal data except for the information mentioned above that we need in order to provide you the Service and customer support.

Individual settings relating to the service are not personal and are stored only on your device. We do not collect, store that information at all and have no access to it.

We do not store account settings and study results, so you might lose them in case you delete the application from your device.

The information is only stored on your device or your cloud service.

Links to Other Sites

Our mobile applications may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to the third party's site. We highly advise you to check the Privacy Policy of every site you visit. We do not control and do not take any responsibility for the content, privacy policies, or practices of any third-party sites or services.

Owner and Data Controller: "DMV Practice Test" LLC
Reg.No:40203264648
E-mail: [email protected]